The All-Thing

All stick and no carrot, since ought-three.

`Moral certainty is always a sign of cultural inferiority. The more uncivilized the man, the surer he is that he knows precisely what is right and what is wrong. All human progress, even in morals, has been the work of men who have doubted the current moral values, not of men who have whooped them up and tried to enforce them. The truly civilized man is always skeptical and tolerant, in this field as in all others. His culture is based on ``I am not too sure''.' -- H. L. Mencken.


瑤池 (李商隱)


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Fri, 09 Jan 2004
Comcast blues

Comcast, which provides the All-Thing with cable modem access, called me a few days ago, out of the blue, to say that, in some kind of bizarre airline-style price-fixing scheme, if I add basic cable, then my total bill would go down by $5 a month. Which is completely nonsensical, but in this day and age of foiling terrorists via nail-file-breaking and duct-tape-buying, I have long since abandoned my foolish attempts to believe that the world conforms to the antiquated notions of being logical or "making any fucking sense", so I said: yes, please charge me $5 less per month, regardless of what mystical rites you have belive you have to perform on your end.

Of course, they fuck up the installation, and internet access is suddenly gone. I have to call to request someone else to re-fix it. I was half expecting them to tell me it would take two weeks, which I would have answered with the sound my seppuku dais being dragged into place, but they had someone here within 24 hours, and, to Comcast's credit, he was completely professional and knowledgeable and fixed things within 15 minutes.

Apparently the change that the first guy was supposed to make he did at the house box, rather than at the pole box where it should have been, presumably because it was too cold out, and didn't bother to check that it worked...

(I should have just said to them in the first place: how about you just charge me $5 less and not install the tv stuff and we'll call it even.)

Posted at 12:40 | trackback | 2 comments | back


Re: Comcast blues
Ratha wrote on Fri, 09 Jan 2004 13:54

When I signed up for Comcast cable internet, they told me the same thing, but furthermore, they said that when they came to install it, I had to have a television in my apartment so they could test that it was working. I told them I didn't have a television but they insisted that I borrow one. So I borrowed a TV, and then the technician came to install the service and he said "You didn't need to get that. If you don't want to actually use the service, what do I care if you test it or not?"

Reply to this comment
    Re: Re: Comcast blues
    William wrote on Fri, 09 Jan 2004 14:19

    Heh. Some things it's best to just nod your head and then ignore completely. They always ask me to shut down my computer, and I go through an elaborate play of making keyboard noises into the phone and sighing with frustration at how long it's taking---of course I'm not going to ruin my uptime for them, and this is way easier than trying to explain that no, I'm not running Windows, blah blah blah.

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